Submit a Claim Online

A convenient way to report losses while at home or on the go.

Submit a Claim


Do you have a claims related question? Chat now with one of our representatives to get help. You can chat to a representative using our Online Chat, WhatsApp or Messenger.

Chat is Available 9am - 4pm.


Call Us

Call our claims contact centre and speak to a friendly claims advisor who will help you out.

0861 819 219

At Club Marine we are proud to offer our Watercraft, Home, Motor and our Corporate policy holders an All-In-One Solution which includes the lifesaving benefits of roadside assistance and emergency medical care 24/7/365 days a year, through our national call centres.

Car & Home Assist (SIS/M&F)
0860 747 247
Business Assist (SIS/M&F)
0860 747 247
Business Assist (Santam)
0860 505 911
Watercraft Assist (Local)
0861 258 222
Watercraft Assist (Across Border)
+27 11 285 5790
Important Notice
  • You may NOT admit guilt to any person/s in the event of an accident.
  • You may NOT authorise any repair work without written confirmation of the Insurer.
  • We reserve the right to require repair work to be carried out at any repairer of our choice.
  • If an excess is applicable, it MAY NOT be built into any quotation. The excess may be payable to the repairer.
  • All claims must be reported within 24 hours of the event.
  • All claims must be submitted within 30 days of the event.